Order cancellation. Orders can be canceled at any stage after the customer has informed us by e-mail firstname.lastname@example.org, email@example.com or by phone +30 2831055666, + 30 2831020835.
Return Policy. If you wish to return the purchased product, you have the right to do so within 14 working days of receipt of your order. The product should be in a state that you have received, will not be used or altered in any way and will be accompanied by the receipt or the seller and the return document, which will be indicated by the reason of return.After receiving the returned product and confirming that it is in a condition that has been delivered to you, if you want to replace it, the new product will be shipped immediately. Τhe shipping cost of transporting the product from the customer to us is covered by the customer. If the customer wishes to change with a new product the shipping cost is covered by our company.
Refund policy. If you wish to cancel the order and refund, we will contact you to inform you how to refund the amount, which will be refunded to you within 15 days from the date of receipt of the returned product to us.
Availability of products. We always try to have products available in our online store. However, if the availability of a product is different from the one mentioned in our online store, we undertake to inform our users directly by email about the exact delivery time. In any case, if you wish to cancel your order, you can notify us by e-mail, fax or telephone.Our company is not responsible for any delay in delivery of the order within the specified time due to force majeure (eg bad weather, strikes, etc.).